Competitive salary; bonus/equity: not specified; b...
Workplace learning and performance improvement
Identify and implement learning strategies
Coaching and confidence building
The L&D Manager delivers workplace learning, performance improvement programs and engagement initiatives to best achieve long-term business success
Job Summary
The L&D Manager delivers workplace learning, performance improvement programs and engagement initiatives to best achieve long-term business success.
This position adds value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction.
Four Seasons offers a competitive salary and a comprehensive benefits package, excellent training and development opportunities, and complimentary accommodation at other Four Seasons Hotels and Resorts.
Matching Summary
The L&D Manager delivers workplace learning, performance improvement programs and engagement initiatives to best achieve long-term business success.
Salary
Competitive Salary; Bonus/Equity: Not specified; Benefits: comprehensive benefits package
Skills & Requirements
Must-have
workplace learning and performance improvement
identify and implement learning strategies
coaching and confidence building
evaluate training program effectiveness
analyze service gaps
budget management for training programs
maintain training records
Nice-to-have
dynamic and inspirational personality
strong work ethic and confidentiality
influencing and leadership skills
current on industry trends
Key Requirements
Relevant academic education or equivalent experience
Minimum 3 years managerial experience
Knowledge of hotel operations or luxury service environments
Experience in adult education
Excellent communication and interpersonal skills
Advanced computer skills
Basic budgeting and financial management
Reading, writing and oral proficiency in Italian and English