Patient Service Representative - Rheumatology

Intermountain Health

St George, Utah, US
$17.86 - $23.22 ph
Professional etiquette and communication
Resolving patient needs
Computer literacy
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, including greeting, checking-in/out, and verifying information.
  • Intermountain offers a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness, encompassing living healthy, happy, secure, connected, and engaged.

Matching Summary

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.

Salary

$17.86 - $23.22

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Electronic Medical Record (EMR) documentation
  • Handling patient payments

Nice-to-have

  • Collaborative patient relationships
  • Superior customer experience
  • Proactive patient assistance
  • Teamwork with caregivers

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter