Computer Aided Dispatch (cad) Technical Manager (ncs) - Bcit

Baltimore City Council

Baltimore, Maryland, United States
Base: $105,085.00 - $173,250.00 annually; bonus/eq...
5 years cad and 911 administration experience
3 years supervising technical staff
Knowledge of police fire ems dispatching
The role involves planning, designing, and administering the City of Baltimore's Computer Aided Dispatch and 911 technology infrastructure

Job Summary

  • The role involves planning, designing, and administering the City of Baltimore's Computer Aided Dispatch and 911 technology infrastructure.
  • Candidates must manage vendors, oversee system patches and upgrades, and serve as a liaison between users and various city agencies including Fire and Police.
  • The position offers a competitive salary range of $105,085.00 to $173,250.00 annually along with comprehensive medical, dental, and vision benefits.

Matching Summary

The role involves planning, designing, and administering the City of Baltimore's Computer Aided Dispatch and 911 technology infrastructure.

Salary

Base: $105,085.00 - $173,250.00 Annually; Bonus/Equity: Not specified; Benefits: Medical, prescription drug, dental, vision, life insurance, wellness programs

Skills & Requirements

Must-have

  • 5 years CAD and 911 administration experience
  • 3 years supervising technical staff
  • Knowledge of police fire EMS dispatching
  • Next Generation 911 compliance knowledge
  • CJIS compliance understanding

Nice-to-have

  • Experience with Tiburon CAD systems
  • Familiarity with Vesta 911 software
  • Priority Dispatch Software knowledge
  • GIS database management skills
  • Strong Microsoft Office proficiency

Key Requirements

  • 4 Year College Degree preferred
  • Five years experience in CAD/911 administration
  • Three years supervising technical staff
  • Residency in Baltimore City required
  • Pass criminal background check

Work Rights

Must be a registered voter of Baltimore City

Tailored Resume

Cover Letter