Ny Kollega Til Contact Center

Europcar Mobility Group

København, Denmark
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Customer service excellence
Handling phone and email inquiries
Proactive customer dialogue
** Europcar Mobility Group is seeking a new team member for their Contact Center in Copenhagen, focusing on delivering excellent customer service. The ideal candidate should possess strong communication skills, experience in customer service, and a proactive approach to handling inquiries and reservations. **

Job Summary

  • At Europcar Mobility Group, our purpose is to help to change the way you move.
  • You will be responsible for handling inquiries from both business and private customers, primarily via phone and email.
  • You will become part of a team of 10 colleagues who are ready to support you and integrate you into the community.

Matching Summary

Match Score: 75

** Europcar Mobility Group is seeking a new team member for their Contact Center in Copenhagen, focusing on delivering excellent customer service. The ideal candidate should possess strong communication skills, experience in customer service, and a proactive approach to handling inquiries and reservations. **

Skills & Requirements

Must-have

  • Customer service excellence
  • Handling phone and email inquiries
  • Proactive customer dialogue
  • Resolving customer service cases
  • Proficiency in Danish and English

Nice-to-have

  • Experience in the travel industry
  • Enthusiasm for customer interaction
  • Thriving in a busy office environment
  • Collaborative and engaged team player

Key Requirements

  • Experience with complaints handling
  • Strong communication skills
  • Independent responsibility for tasks
  • Proficiency in Microsoft Office Suite
  • Curiosity for new IT systems

Work Rights

Not specified

Tailored Resume

Cover Letter