Customer Success Manager

Workday

Costa Rica, Costa Rica
Customer success management
High-volume portfolio management
Reactive engagement strategies
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • The Scaled Customer Success Manager engages a large portfolio of customers to ensure they derive value throughout their Workday journey.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • Customer Success Management
  • High-volume portfolio management
  • Reactive engagement strategies
  • CRM and customer success platforms
  • Workday Community utilization

Nice-to-have

  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • Functional domain expertise with Financials
  • Empathy and shared enthusiasm

Key Requirements

  • Minimum of 5 years in a customer-facing role
  • Experience managing a high volume of accounts
  • Bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter