Operations Manager

EōS Fitness

Gilbert, AZ, US
Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Supervise front desk and janitorial staff
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for member information

Job Summary

  • The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for member information.
  • This role involves hiring, training, and supervising staff while ensuring high-quality customer service and resolving member concerns promptly.
  • Employees enjoy benefits including free membership for themselves and a family member, competitive pay, and access to Daily Pay.

Matching Summary

The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for member information.

Salary

Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) matching

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Supervise front desk and janitorial staff
  • Monitor revenue goals and retail inventory
  • Ensure health and safety compliance

Nice-to-have

  • Prior fitness industry experience
  • Strong relationship building skills
  • Embrace core values of optimism and fun
  • Ability to lift over 40 lbs
  • Excellent MS Office skills

Key Requirements

  • Pass background check
  • CPR certification within 30 days of hire
  • Knowledge of company policies and SOPs
  • Ability to work in a gym setting

Work Rights

Must successfully pass background check

Tailored Resume

Cover Letter