Contact Center Scheduler

Frontier Dermatology

Albany, US
On-site
Scheduling appointments
Insurance verification
Routing calls
Join our central call center team as a medical Scheduler, performing behind the scenes computer work and providing superior customer service over the phone

Job Summary

  • Join our central call center team as a medical Scheduler, performing behind the scenes computer work and providing superior customer service over the phone.
  • Benefits include health insurance (medical, dental, vision), 401k with employer matching, life insurance, 8 paid holidays, and tiered PTO accrual.
  • The company mission is to be the premier destination of care and experience for patients, providers, and teammates, guided by core values of Community, Accountability, Respect, Empathy, Integrity, and Service Excellence.

Matching Summary

Join our central call center team as a medical Scheduler, performing behind the scenes computer work and providing superior customer service over the phone.

Skills & Requirements

Must-have

  • scheduling appointments
  • insurance verification
  • routing calls
  • multitasking electronic programs

Nice-to-have

  • superior customer service
  • fast paced environment
  • highly organized
  • detail oriented

Key Requirements

  • HS Diploma, GED
  • 1-3 months related healthcare experience
  • Medical office environment experience preferred
  • Call center experience preferred
  • Graduate of a healthcare training program preferred

Work Rights

Not specified

Tailored Resume

Cover Letter