Fraud Team Lead

DIGI Outsource

Cape Town, South Africa
Manage and motivate fraud team
Monitor and investigate fraud concerns
Liaise with banks/processors
The role of Fraud Team Lead will be to manage and maintain an efficient and highly skilled Fraud Team, challenging current methodology and enhancing, developing and implementing new strategies

Job Summary

  • The role of Fraud Team Lead will be to manage and maintain an efficient and highly skilled Fraud Team, challenging current methodology and enhancing, developing and implementing new strategies.
  • Duties include people management, performance management, escalations management, risk & fraud monitoring, and fraud reporting.
  • Benefits include comprehensive learning and development programmes, an Employee Assistance programme, free massages, on-site gym, and group life cover.

Matching Summary

The role of Fraud Team Lead will be to manage and maintain an efficient and highly skilled Fraud Team, challenging current methodology and enhancing, developing and implementing new strategies.

Skills & Requirements

Must-have

  • Manage and motivate Fraud Team
  • Monitor and investigate fraud concerns
  • Liaise with Banks/Processors
  • Risk and Fraud Management
  • Performance Management

Nice-to-have

  • Adaptability
  • Management, Motivation and Leadership
  • Building relationships
  • Innovation
  • Planning and Organising
  • Problem solving

Key Requirements

  • Relevant degree or fraud certification
  • Proven leadership experience
  • Understanding of Risk methodology
  • Good client-facing communication skills
  • Credit and criminal record check
  • Qualification verification check

Work Rights

Not specified

Tailored Resume

Cover Letter