The Lead Product Manager is responsible for defining, optimizing, and orchestrating a seamless end-to-end experience that empowers prospects and members to discover, evaluate, and choose the right Medicare Advantage plan
Job Summary
The Lead Product Manager is responsible for defining, optimizing, and orchestrating a seamless end-to-end experience that empowers prospects and members to discover, evaluate, and choose the right Medicare Advantage plan.
This role oversees the strategy, roadmap, and performance of shopping and renewal journeys within the unsecured channel, ensuring experiences drive conversion, meet CMS regulatory standards, and reflect both customer needs and market dynamics.
Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, and time off.
Matching Summary
The Lead Product Manager is responsible for defining, optimizing, and orchestrating a seamless end-to-end experience that empowers prospects and members to discover, evaluate, and choose the right Medicare Advantage plan.
Salary
Base: $126,300 - $173,700 per year; Bonus/Equity: eligible for bonus incentive plan; Benefits: medical, dental, vision, 401(k), time off
Skills & Requirements
Must-have
Digital product management
Consumer-facing journeys
eCommerce experiences
Customer journey optimization
Conversion funnel improvement
Regulated industries experience
Cross-functional team leadership
Nice-to-have
Customer-obsessed
Data-driven
Systems thinker
Highly collaborative
Navigating ambiguity
Advocate for customer needs
Advocate for compliance standards
Key Requirements
Minimum 7 years digital product management experience
Proven success leading complex customer journeys
Strong analytical capabilities
Experience defining KPIs
Experience running A/B or multivariate tests
Demonstrated ability to influence senior stakeholders
Strong understanding of UX principles
Strong understanding of accessibility standards
Strong understanding of component-based design systems