Lead Csr/teller - Concord Main, Nc - Full-time

Fifth Third Bank

Concord, North Carolina, US
Not specified (assumed in-office based on job nature).
Excellent customer service
Complex csr duties
Cash handling
Fifth Third Bank is seeking a full-time Lead CSR/Teller for its Concord, North Carolina location. The role primarily involves providing exceptional customer service, managing cash operations, and collaborating with the Financial Center Manager while adhering to banking policies and ethical standards

Job Summary

  • Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
  • Responsible for the most complex duties of a CSR, exercising considerable independent judgement and accountable for risk by openly exchanging ideas and opinions.
  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Match Score: 85

Fifth Third Bank is seeking a full-time Lead CSR/Teller for its Concord, North Carolina location. The role primarily involves providing exceptional customer service, managing cash operations, and collaborating with the Financial Center Manager while adhering to banking policies and ethical standards.

Skills & Requirements

Must-have

  • excellent customer service
  • complex CSR duties
  • cash handling
  • retail policies and procedures
  • public interaction
  • sound judgment

Nice-to-have

  • deepen relationships
  • consultative conversation
  • team leadership
  • flexibility in scheduling
  • inclusive culture

Key Requirements

  • High school diploma/GED
  • in-depth knowledge of retail policies and procedures
  • ability to interact comfortably and confidently with the public
  • take initiative and demonstrate sound judgment

Work Rights

Not specified

Tailored Resume

Cover Letter