Representative, Operations

Concentrix

Bhubaneshwar, India
Customer service orientation
Strong computer navigation skills
Effective communication skills
This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • The nature of the job will include accessing explicit content that includes text, picture, video etc. for Content Moderator roles.

Matching Summary

This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • customer service orientation
  • strong computer navigation skills
  • effective communication skills
  • attention to detail
  • multi-tasking ability
  • fast-paced work environment

Nice-to-have

  • patience in customer contact
  • flexible and adaptable
  • team player
  • independent work capability

Key Requirements

  • Graduate / Undergraduate in any discipline
  • Experience – Fresher or any experience

Work Rights

Not specified

Tailored Resume

Cover Letter