The Quality Liaison is responsible for driving Non-Conforming Event (NCE) management and conformance to ZRL Quality checklists and policies for their location
Job Summary
The Quality Liaison is responsible for driving Non-Conforming Event (NCE) management and conformance to ZRL Quality checklists and policies for their location.
This role serves as a subject matter expert in quality systems, supports staff training of quality requirements, tools and initiatives, and collaborates with Lab Operations, Medical, Operations Support, and other supporting department teams.
The Quality Liaison utilizes the MediaLab web-based Quality Management System platform for daily operations and serves an administrator for this software.
Matching Summary
The Quality Liaison is responsible for driving Non-Conforming Event (NCE) management and conformance to ZRL Quality checklists and policies for their location.
Skills & Requirements
Must-have
Non-Conforming Event (NCE) management
Corrective/Preventative Actions (CAPAs)
Quality Management System (QMS) platform
root cause analysis techniques
Document Control specialist
quality metrics compilation
veterinary or clinical laboratory experience
Nice-to-have
collaboration with lab operations
subject matter expert in quality systems
continuous improvement initiatives
flexible and adaptable approach
self-directed with minimal supervision
Key Requirements
Associate's degree in science or related discipline or equivalent combination of experience and/or education
Minimum of two (2) years on the bench in a veterinary or clinical laboratory
Understanding of most service lines and departments offered by the ZRL network
Previous experience in laboratory Quality Management (Preferred)