In-associate – Salesforce Configuration Analyst – It Services Co. _ Ifs – Pan India

UNYCC

Salesforce configuration
Sales cloud lightning experience
Itil methodologies
Provide day-to-day technical support to Salesforce Users globally (L2), including user access rights management and problem resolution

Job Summary

  • Provide day-to-day technical support to Salesforce Users globally (L2), including user access rights management and problem resolution.
  • Create and maintain reports and dashboards across functional groups, and analyze integration issues and data flows.
  • PwC is a proud leader in digital transformation, recognized globally for innovation and industry awards, enabling clients to achieve strategic objectives through Salesforce solutions.

Matching Summary

Provide day-to-day technical support to Salesforce Users globally (L2), including user access rights management and problem resolution.

Skills & Requirements

Must-have

  • Salesforce configuration
  • Sales Cloud Lightning Experience
  • ITIL methodologies
  • Salesforce user support
  • Report and dashboard development
  • Metadata analysis

Nice-to-have

  • CRM Analytics administration
  • ServiceNow familiarity
  • Advanced Excel skills
  • Strong communication skills
  • Team player
  • Agility in modifying solutions

Key Requirements

  • 3+ years enterprise-level Salesforce projects
  • 3+ years Salesforce configuration experience
  • Experience documenting business processes
  • Understanding configuration vs customization

Work Rights

Not specified

Tailored Resume

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