Customer Experience Representative

INGRAM MICRO

Williamsville, NY, United States
Base: $47,300.00 - $75,700.00; bonus/equity: annua...
Xvantage platform expertise
Customer needs identification
Solution recommendation
Drive insights and actions for reseller partners and vendors by increasing Xvantage platform usage

Job Summary

  • Drive insights and actions for reseller partners and vendors by increasing Xvantage platform usage.
  • Collaborate with sales teams, vendors, and customers to provide valuable insights, technical expertise, and exceptional service.
  • Engage proactively with customers to understand challenges and provide personalized recommendations, fostering strong relationships.

Matching Summary

Drive insights and actions for reseller partners and vendors by increasing Xvantage platform usage.

Salary

Base: $47,300.00 - $75,700.00; Bonus/Equity: Annual bonus or sales incentives and long-term incentives may be available; Benefits: Healthcare, PTO, 401(k) with match, disability, life insurance, wellbeing benefits

Skills & Requirements

Must-have

  • Xvantage platform expertise
  • Customer needs identification
  • Solution recommendation
  • Sales collaboration
  • Vendor partnership management

Nice-to-have

  • Proactive customer engagement
  • Team player
  • Adaptability
  • Fast-paced environment
  • Passion for service

Key Requirements

  • 2 years functional experience
  • Four-year college degree or equivalent experience

Work Rights

Not specified

Tailored Resume

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