Guest Relations Representative - Atrium Health Pineville Ft Days
Ohiosophe
Pineville, North Carolina, United States
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Not specified
High school diploma or ged required
Must lift minimum of 50 lbs
Ability to walk and use wheelchair
The Guest Relations Representative position at Atrium Health Pineville involves providing exemplary guest services by assisting patients and families, ensuring their needs are met while maintaining effective communication with the leadership team. The role requires a high school diploma, and experience in healthcare or customer service is preferred, along with strong teamwork and interpersonal skills
Job Summary
The role involves verifying patient registration and escorting individuals to their destinations while providing personal attention and teamwork.
Employees are responsible for identifying patient needs, securing appropriate referrals, and directing complaints to the appropriate team members.
The position offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.
Matching Summary
Match Score: 75
The Guest Relations Representative position at Atrium Health Pineville involves providing exemplary guest services by assisting patients and families, ensuring their needs are met while maintaining effective communication with the leadership team. The role requires a high school diploma, and experience in healthcare or customer service is preferred, along with strong teamwork and interpersonal skills.
Salary
Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match
Skills & Requirements
Must-have
High School Diploma or GED required
Must lift minimum of 50 lbs
Ability to walk and use wheelchair
Contact with infectious pathogens
Mobile within healthcare system
Nice-to-have
Experience in healthcare preferred
Customer service experience preferred
American Sign Language skills preferred
Teamwork and personal responsibility
Data collection and documentation skills
Key Requirements
High School Diploma or GED
Lifting capacity of 50 lbs minimum
Healthcare or customer service experience preferred