**
Skechers is seeking a Manager of Loyalty Store Operations to enhance the in-store customer loyalty experience, bridging retail operations and digital initiatives. The ideal candidate will have extensive experience in retail operations and loyalty program execution, focusing on customer retention and performance metrics.
**
Job Summary
This role serves as the critical bridge between Digital, Retail, and Customer Service teams to ensure seamless loyalty experiences across all stores.
The incumbent owns the operational integrity of the loyalty program, driving adoption, accountability, and alignment with broader business goals.
Candidates must have a proven ability to influence cross-functional teams and drive behavior change without direct authority.
Matching Summary
Match Score: 75
**
Skechers is seeking a Manager of Loyalty Store Operations to enhance the in-store customer loyalty experience, bridging retail operations and digital initiatives. The ideal candidate will have extensive experience in retail operations and loyalty program execution, focusing on customer retention and performance metrics.
**
Salary
Base: $110,000 - $130,000/yr USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
3+ years retail store operations experience
Direct loyalty program execution experience
Cross-functional team influence skills
POS system and enrollment management
Operational audit and gap analysis
Nice-to-have
Proactive solutions-oriented mindset
Ability to navigate ambiguity
Strong business acumen for financial outcomes
Experience with omnichannel contexts
Key Requirements
Bachelor's Degree in Business, Marketing, or related field
5-8+ years overall professional experience in Retail Operations