Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment
Job Summary
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
Professional stream includes those who are individual contributors with main emphasis on applying technical/discipline knowledge rather than managing people to achieve results.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Matching Summary
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
Skills & Requirements
Must-have
Customer channel management
Case Management
Customer onboarding
Relationship management
Contract and dispute management
Applying technical discipline knowledge
Nice-to-have
Coaching less experienced staff
Informal supervisory responsibilities
Influencing long term tactical decisions
Understanding business interdependencies
Key Requirements
In-depth knowledge and experience in a functional area
Solves common business issues
Operates within established practices and procedures