Technical Support Specialist I

Insperity Inc

Fully remote
Remote software support experience
Troubleshooting client software issues
Managing multiple tasks with minimal supervision
This position is responsible for ongoing support of all Insperity Business Performance Solutions products to existing clients

Job Summary

  • This position is responsible for ongoing support of all Insperity Business Performance Solutions products to existing clients.
  • The role involves consulting with end users to analyze complex functional software issues and providing remote technical support via phone or online.
  • Insperity offers flexibility with over 80% of jobs having flexible arrangements, along with continuous learning programs and mentorship opportunities.

Matching Summary

This position is responsible for ongoing support of all Insperity Business Performance Solutions products to existing clients.

Skills & Requirements

Must-have

  • remote software support experience
  • troubleshooting client software issues
  • managing multiple tasks with minimal supervision

Nice-to-have

  • iSolved software knowledge
  • CRM system usage experience
  • strong analytical thinking skills

Key Requirements

  • Bachelor's Degree or equivalent experience
  • One to four years of technical support experience
  • Strong understanding of Internet browser technologies

Work Rights

Not specified

Tailored Resume

Cover Letter