Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, emphasizing end-to-end payroll processing experience for Germany and/or Switzerland. The position is fully remote and requires professional fluency in German, alongside strong client-facing and problem-solving skills
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations, collaborating with Customer Experience and Payroll Operations teams to deliver exceptional support.
This is a fully remote position with a fixed weekly schedule from Saturday through Wednesday, offering opportunities for career advancement in a fast-paced innovative company.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, emphasizing end-to-end payroll processing experience for Germany and/or Switzerland. The position is fully remote and requires professional fluency in German, alongside strong client-facing and problem-solving skills.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll regulations knowledge
Professional fluency in German language
Client-facing customer service skills
Analytical problem-solving abilities
Nice-to-have
Experience working in remote environments
Mentoring and supporting colleagues
Asynchronous communication proficiency
Collaboration across international cultures
Continuous learning mindset
Key Requirements
Hands-on experience processing end-to-end payroll for Germany and/or Switzerland
Professional fluency in German required
Deep understanding of DACH region payroll tax regulations
Experience in client-facing roles
Availability to work weekends (Saturday through Wednesday)