Executive Field Engineer

OTIS

MUMBAI, India
Fully remote
Elevator/escalator systems products
New technology troubleshooting
Investigation and analysis skills
Provide technical expert support to the field on products, repeated issues, and resolution of critical technical issues with RRCA

Job Summary

  • Provide technical expert support to the field on products, repeated issues, and resolution of critical technical issues with RRCA.
  • Prepare standard processes for the field and develop field training modules, technical instructions, and solution documents.
  • Otis is the world's leading elevator and escalator company, moving 2.4 billion people daily and maintaining approximately 2.4 million customer units worldwide.

Matching Summary

Provide technical expert support to the field on products, repeated issues, and resolution of critical technical issues with RRCA.

Skills & Requirements

Must-have

  • elevator/escalator systems products
  • new technology troubleshooting
  • investigation and analysis skills
  • networking knowledge for compass installation
  • security system interface support
  • BMS integration support

Nice-to-have

  • sound knowledge of elevator systems
  • remote guidance capabilities
  • MS office proficiency

Key Requirements

  • Minimum 3 years' experience
  • Degree in Electrical/Electronics Engineering
  • Preferable experience in elevator industry

Work Rights

Not specified

Tailored Resume

Cover Letter