Technical Account Manager - Tech Touch (remote, Mex)

CrowdStrike

Mexico
Market leader in compensation + equity awards; com...
Fully remote
Bachelor's degree or equivalent experience
Experience with windows operating systems
Knowledge of enterprise web technologies
The role involves serving as a technical contact, performing quarterly health checks, and managing renewal risks for cybersecurity clients

Job Summary

  • The role involves serving as a technical contact, performing quarterly health checks, and managing renewal risks for cybersecurity clients.
  • Candidates must possess strong technical problem-solving skills and the ability to quickly establish credibility with customers.
  • The company offers market-leading compensation, comprehensive wellness programs, and professional development opportunities for all employees.

Matching Summary

The role involves serving as a technical contact, performing quarterly health checks, and managing renewal risks for cybersecurity clients.

Salary

Market leader in compensation and equity awards; Comprehensive physical and mental wellness programs; Competitive vacation and holidays

Skills & Requirements

Must-have

  • Bachelor's Degree or equivalent experience
  • Experience with Windows Operating Systems
  • Knowledge of enterprise web technologies
  • Excellent customer service skills
  • Strong technical problem-solving skills

Nice-to-have

  • 3+ years in SaaS Customer Success
  • Fanatical commitment to customers
  • Relentless focus on innovation
  • Collaborative attitude
  • Professional fluency with English

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Windows Operating Systems knowledge
  • Enterprise web technologies expertise
  • English language fluency
  • SaaS organization experience preferred

Work Rights

Not specified

Tailored Resume

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