Director, Regional Success Architect (agentforce)

Salesforce

Base: $171,200 - $273,000 annually; bonus/equity: ...
10+ years in consulting or professional services
5+ years at management level
Manage teams of 15+ individual contributors
This role leads a world-class team of Success Architects responsible for ensuring the highest sustainable level of customer satisfaction with Agentforce across all segments

Job Summary

  • This role leads a world-class team of Success Architects responsible for ensuring the highest sustainable level of customer satisfaction with Agentforce across all segments.
  • The successful candidate will drive customer adoption of Agentforce capabilities, manage key success metrics including retention and expansion, and build lasting executive relationships.
  • Salesforce offers a comprehensive benefits package including time off programs, medical, dental, vision, mental health support, paid parental leave, and an employee stock purchasing program.

Matching Summary

This role leads a world-class team of Success Architects responsible for ensuring the highest sustainable level of customer satisfaction with Agentforce across all segments.

Salary

Base: $171,200 - $273,000 annually; Bonus/Equity: Not specified (eligible for incentive compensation); Benefits: Medical, dental, vision, 401(k), paid parental leave

Skills & Requirements

Must-have

  • 10+ years in consulting or professional services
  • 5+ years at management level
  • Manage teams of 15+ individual contributors
  • Cloud/SaaS software environment experience
  • Drive operational excellence and strategic outcomes

Nice-to-have

  • Experience with Agentforce or CRM platforms
  • Passion for technology and innovation
  • Ability to influence global teams and cultures
  • Strong analytical skills for data-driven decisions
  • Cultural nuance understanding in AMER market

Key Requirements

  • BA/BS Degree in technical or business field
  • Based in AMER region with willingness to travel globally
  • Proven ability to work in matrixed global organizations

Work Rights

Not specified

Tailored Resume

Cover Letter