Senior Ccaas Solution Architect

Unisys

Budapest, Hungary
Base: 44.200 huf monthly; bonus/equity: not specif...
Hybrid
Ccaas solution architecture
Genesys cloud cx
Enterprise system integration
Design and deliver cloud-based contact center solutions that enhance customer engagement and support modern digital customer experience strategies

Job Summary

  • Design and deliver cloud-based contact center solutions that enhance customer engagement and support modern digital customer experience strategies.
  • Define end-to-end solution architectures, lead technical design activities, and collaborate with clients and cross-functional teams to implement scalable contact center platforms.
  • Hybrid working is supported with monthly gross 44.200 HUF cafeteria, home office allowance, and Private Health Insurance Generali Premium Package.

Matching Summary

Design and deliver cloud-based contact center solutions that enhance customer engagement and support modern digital customer experience strategies.

Salary

Base: 44.200 HUF monthly; Bonus/Equity: Not specified; Benefits: cafeteria, home office allowance, Private Health Insurance

Skills & Requirements

Must-have

  • CCaaS solution architecture
  • Genesys Cloud CX
  • enterprise system integration
  • technical leadership
  • client-facing environments

Nice-to-have

  • customer engagement strategies
  • modern digital customer experience
  • global delivery environments
  • emerging technologies

Key Requirements

  • 8+ years of experience
  • Bachelor’s degree
  • Proven Solution Architect experience
  • Strong programming/software development skills

Work Rights

Not specified

Tailored Resume

Cover Letter