Digital/ai & Omnichannel Senior Lead

CSL Behring

Japan
**
Omnichannel strategy development and execution
Ai adoption and utilization strategy
Pharmaceutical industry experience required
** CSL Behring is seeking a Digital/AI & Omnichannel Senior Lead in Japan, responsible for developing and executing the company's omnichannel and AI strategies, aimed at improving customer experience and driving business impact. The role requires strong collaboration with various stakeholders and a deep understanding of the pharmaceutical industry. **

Job Summary

  • This role is responsible for leading the development and execution of omnichannel and AI strategies in Japan to drive measurable business impact.
  • The position requires translating business priorities into effective initiatives that enhance customer experience and organizational capability across commercial functions.
  • Candidates must possess proven experience in developing omnichannel strategies specifically within a pharmaceutical company environment.

Matching Summary

Match Score: 75

** CSL Behring is seeking a Digital/AI & Omnichannel Senior Lead in Japan, responsible for developing and executing the company's omnichannel and AI strategies, aimed at improving customer experience and driving business impact. The role requires strong collaboration with various stakeholders and a deep understanding of the pharmaceutical industry. **

Skills & Requirements

Must-have

  • Omnichannel strategy development and execution
  • AI adoption and utilization strategy
  • Pharmaceutical industry experience required
  • Cross-functional stakeholder management
  • Data-driven performance optimization

Nice-to-have

  • Digital transformation experience preferred
  • AI-related business applications knowledge
  • Process improvement and innovation mindset
  • Strong compliance and governance awareness

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proven pharmaceutical omnichannel strategy experience
  • Business-level English communication skills

Work Rights

Not specified

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