Gruppchef Till Kund- & Förmedlarsupport

Movestic Liv & Pension

Stockholm, Sweden
Hybrid (on-site with up to 2 days remote work per week)
5 years insurance case handling experience
1 year team leadership experience
Employee coaching experience
Movestic Liv & Pension is seeking a Group Manager for Customer and Intermediary Support in Stockholm. The ideal candidate will have experience in insurance case management and leadership, and will be responsible for leading and developing two support teams to deliver high-quality service

Job Summary

  • The role involves leading two teams to ensure high-quality service for customers and partners across various insurance products.
  • As a group leader, you will act as a sounding board for employees, handle cases during peak times, and drive operational improvements.
  • You are responsible for coaching staff through regular one-on-ones, performance reviews, and salary discussions to foster engagement.

Matching Summary

Match Score: 85

Movestic Liv & Pension is seeking a Group Manager for Customer and Intermediary Support in Stockholm. The ideal candidate will have experience in insurance case management and leadership, and will be responsible for leading and developing two support teams to deliver high-quality service.

Skills & Requirements

Must-have

  • 5 years insurance case handling experience
  • 1 year team leadership experience
  • Employee coaching experience
  • Post-secondary education required

Nice-to-have

  • Experience with pension administration
  • Leadership training background
  • Lumera software experience
  • Process improvement mindset

Key Requirements

  • Minimum 5 years insurance claims handling
  • Minimum 1 year leadership experience
  • Post-secondary education
  • Eligibility under Insurance Distribution Act

Work Rights

Suitability assessment under Insurance Distribution Act

Tailored Resume

Cover Letter