Ambulatory Patient Access Rep- Perioperative Services

Nationwide Children's Hospital

Columbus, OH, United States
On-site
Excellent customer service
Accurate demographic and insurance information
Pre-certification and referral screening
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.
  • Obtains accurate demographic, insurance, and physician information on registrations, ensuring insurance eligibility and screening for pre-certification and referral requirements.
  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Pre-certification and referral screening
  • Computer navigation skills
  • Administrative skills

Nice-to-have

  • Open communication with departments
  • Assisting with new employee training

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification
  • Valid Ohio driver’s license
  • Proof of auto insurance

Work Rights

Not specified

Tailored Resume

Cover Letter