Base: $20.00 - $30.41 hourly; bonus/equity: not sp...
On-site
Customer service standards
Digital demonstrations
Lobby management
M&T Bank is seeking a Full-Time Teller for their Bowie, MD branch, focusing on providing exceptional customer service and managing various financial transactions. The ideal candidate will possess strong communication skills and a customer-centric approach, with a background in customer service and cash handling
Job Summary
Specializes in branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
Processes a variety of financial transactions in an accurate and efficient manner, adhering to established customer service standards and providing a differentiated experience.
Educates customers through digital demonstrations, identifies self-service opportunities, and handles escalated account services issues until resolution.
Matching Summary
Match Score: 85
M&T Bank is seeking a Full-Time Teller for their Bowie, MD branch, focusing on providing exceptional customer service and managing various financial transactions. The ideal candidate will possess strong communication skills and a customer-centric approach, with a background in customer service and cash handling.
Salary
Base: $20.00 - $30.41 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service standards
Digital demonstrations
Lobby management
Accurate transaction processing
Escalated account services
Sales opportunity transition
Operational activities
AML/BSA/KYC activities
Nice-to-have
Empathy
Customer centricity
Flexibility and adaptability
Digital fluency
Entrepreneurial spirit
Critical thinking
Risk management decisions
Key Requirements
High school diploma or equivalent
Minimum of 6 months customer service experience
Data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service