As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life
Job Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.
We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
Matching Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
Skills & Requirements
Must-have
inbound and outbound calls
claim administration duties
Microsoft Office Suite proficiency
actioning work within timeframes
managing telephone enquiries
Nice-to-have
high level of empathy
solution focused mindset
embracing change with confidence
collaboration with subject matter experts
passion for great customer service
Key Requirements
Work from home flexibility considered from month three
Requires ability to handle multi-system environment