Supervisor, Service Line

Brigham and Women's Faulkner Hospital

Boston, Massachusetts, United States
Base: not specified; bonus/equity: not specified; ...
Fully remote
Supervise service line staff
Certified registered central service technician crcst
Monitor quality assurance processes
The position oversees operational workflows supporting safe and efficient surgical care across the perioperative environment

Job Summary

  • The position oversees operational workflows supporting safe and efficient surgical care across the perioperative environment.
  • The Service Line Supervisor is directly accountable for case cart completion, tray assembly support, and intracase responsiveness during live procedures.
  • Mass General Brigham offers comprehensive benefits including medical, dental, vision insurance, tuition reimbursement, and a 403(b) retirement plan.

Matching Summary

The position oversees operational workflows supporting safe and efficient surgical care across the perioperative environment.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Tuition Reimbursement, PTO, 403(b)

Skills & Requirements

Must-have

  • Supervise service line staff
  • Certified Registered Central Service Technician CRCST
  • Monitor quality assurance processes
  • Coordinate with OR Nurse Managers
  • Ensure instrument and supply availability

Nice-to-have

  • Strong leadership and people management skills
  • Excellent communication and interpersonal skills
  • Ability to motivate team to achieve targets
  • Foster positive work culture and teamwork
  • Navigate fast-moving clinical environments

Key Requirements

  • High School Diploma or Equivalent required
  • Bachelor's Degree in Related Field preferred
  • CRCST Certification from HSPA required
  • 1-2 years supervisory experience preferred
  • Experience in service-oriented industry preferred

Work Rights

Not specified

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