Customer Experience Manager - Dan Murphy's Tuggeranong

Dan Murphy's

Greenway, Australia
Not specified; not specified; benefits include exc...
On-site
Proven people leadership experience
Ability to motivate diverse teams
Strong operational management skills
Dan Murphy's is seeking a Customer Experience Manager for their Tuggeranong location who is passionate about enhancing customer satisfaction and team development. The role emphasizes leadership, community engagement, and creating an inclusive store environment to promote loyalty and growth

Job Summary

  • The role involves motivating and leading a team to deliver world-class customer experiences that promote loyalty and revenue growth.
  • Candidates are expected to build a culture centered on understanding the community and utilizing customer feedback for decision-making.
  • Employees receive exclusive discounts across Endeavour Group brands including Dan Murphy's, BWS, ALH pubs, Woolworths, and Big W.

Matching Summary

Match Score: 85

Dan Murphy's is seeking a Customer Experience Manager for their Tuggeranong location who is passionate about enhancing customer satisfaction and team development. The role emphasizes leadership, community engagement, and creating an inclusive store environment to promote loyalty and growth.

Salary

Not specified; Not specified; Benefits include exclusive employee discount card and wellbeing support program

Skills & Requirements

Must-have

  • Proven people leadership experience
  • Ability to motivate diverse teams
  • Strong operational management skills
  • Experience in fast-paced retail environment
  • Commitment to customer satisfaction

Nice-to-have

  • Entrepreneurial spirit and initiative
  • Passion for team development and coaching
  • Authentic communication style
  • Forward-thinking decision making
  • Diversity and inclusion advocacy

Key Requirements

  • Functional screening assessment completion
  • No unsolicited agency resumes accepted

Work Rights

Not specified

Tailored Resume

Cover Letter