Senior Manager, It Service Management

Integer

**
Strong working knowledge of itil practices
Experience with incident management
Ability to lead through influence
** Integer is seeking a Senior Manager for IT Service Management who will oversee ITSM governance, incident, change, and problem management, while ensuring compliance with ITIL best practices and SOX ITGCs. The ideal candidate will have a strong background in IT Service Management with at least 10 years of experience and a focus on data-driven decision-making. **

Job Summary

  • At Integer, our values are embedded in everything we do.
  • The role includes overseeing ITSM practices and ensuring audit readiness.
  • We provide a comprehensive benefits package with immediate eligibility.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management who will oversee ITSM governance, incident, change, and problem management, while ensuring compliance with ITIL best practices and SOX ITGCs. The ideal candidate will have a strong background in IT Service Management with at least 10 years of experience and a focus on data-driven decision-making. **

Skills & Requirements

Must-have

  • Strong working knowledge of ITIL practices
  • Experience with Incident Management
  • Ability to lead through influence

Nice-to-have

  • Continuous improvement mindset
  • Strong executive communication skills
  • Experience in IT modernization initiatives

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years of experience in IT Service Management
  • Strong working knowledge of SOX ITGCs

Work Rights

Not specified

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