Customer Success Manager

Cognisys Group Ltd

Leeds, UK
Base: up to £45k doe; bonus/equity: uncapped commi...
On-site
Client relationship management
Account growth and opportunity management
Contract renewals and extensions
Cognisys is a leading cybersecurity company specialising in Penetration Testing, GRC Consulting, and Managed Security services with a global client base

Job Summary

  • Cognisys is a leading cybersecurity company specialising in Penetration Testing, GRC Consulting, and Managed Security services with a global client base.
  • This role offers an excellent opportunity to refine client management, sales, and cybersecurity skills while contributing to company growth and client satisfaction.
  • Employees receive 25 days annual leave plus bank holidays, a birthday paid leave day, a £2,000 annual training budget, health and wellbeing support, and eligibility for a share scheme after 18 months.

Matching Summary

Cognisys is a leading cybersecurity company specialising in Penetration Testing, GRC Consulting, and Managed Security services with a global client base.

Salary

Base: up to £45K DOE; Bonus/Equity: uncapped commission; Benefits: 25 days leave plus bank holidays, birthday leave, training budget, health and wellbeing support

Skills & Requirements

Must-have

  • Client relationship management
  • Account growth and opportunity management
  • Contract renewals and extensions
  • CRM and pipeline management
  • Cross-functional collaboration

Nice-to-have

  • Sales DNA and business development experience
  • Proactive and solutions-focused approach
  • Clear verbal and written communication
  • Customer-focused professional
  • Collaborative and innovative team environment

Key Requirements

  • Experience in business development or new business-facing roles
  • Ability to manage contract renewals end-to-end
  • Strong communication skills
  • Experience driving retention and growth within accounts

Work Rights

Not specified

Tailored Resume

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