ST ENGINEERING CLOUD AND DATA CENTRE SOLUTIONS PTE. LTD.
Singapore
Not specified
3-5 years it service delivery experience
Incident problem change management
Enterprise it environment management
ST Engineering is seeking a Senior Engineer to oversee IT service operations within their Cloud and Data Centre Solutions division in Singapore. The ideal candidate will have a strong background in IT service management and a passion for operational excellence, with responsibilities including incident management, stakeholder communication, and continuous service improvement
Job Summary
The role involves managing day-to-day IT service delivery operations to ensure services meet agreed SLAs and KPIs.
Candidates will act as the primary point of contact for customers and stakeholders while leading incident and change management activities.
The company offers a collaborative workplace with cutting-edge technologies, competitive remuneration, and comprehensive benefits.
Matching Summary
Match Score: 85
ST Engineering is seeking a Senior Engineer to oversee IT service operations within their Cloud and Data Centre Solutions division in Singapore. The ideal candidate will have a strong background in IT service management and a passion for operational excellence, with responsibilities including incident management, stakeholder communication, and continuous service improvement.
Skills & Requirements
Must-have
3-5 years IT service delivery experience
Incident Problem Change management
Enterprise IT environment management
SLA KPI monitoring and reporting
Stakeholder communication skills
Nice-to-have
Microsoft Intune and Entra ID familiarity
Leadership and mentorship capabilities
Continuous improvement mindset
Cloud services knowledge
Strong analytical troubleshooting skills
Key Requirements
3-5 years professional experience in IT operations
Experience with ITSM tools like ServiceNow or Jira
Understanding of Windows Linux networking and security