Support the deployment of the continuous improvement strategy for the local sales and operations teams within the HUB Americas, including promoting a culture of continuous learning and improvement, IT and process solutions
Job Summary
Support the deployment of the continuous improvement strategy for the local sales and operations teams within the HUB Americas, including promoting a culture of continuous learning and improvement, IT and process solutions.
Track programs, projects, KPIs, and customer experience improvements to demonstrate value, allocate resources effectively, and incorporate best practices through external benchmarking.
We empower you to take the lead, share bold ideas, and shape real outcomes.
Matching Summary
Support the deployment of the continuous improvement strategy for the local sales and operations teams within the HUB Americas, including promoting a culture of continuous learning and improvement, IT and process solutions.
Skills & Requirements
Must-have
Continuous improvement strategy
Operational excellence
IT and process solutions
Project management
Data analysis and reporting
Nice-to-have
Promote culture of continuous learning
Fact-based approaches
External benchmarking
Team collaboration
Bold ideas
Key Requirements
Bachelor's degree in Business, IT, or Engineering
6 years customer service and quality assurance experience