Customer Care Executive

TR FORMAC PTE LTD

D27 Yishun, Sembawang, 57 SENOKO ROAD 758121
Sgd 3,000 - 4,500 / monthly pm
On-site
Microsoft office
Microsoft excel
Collaboration
TR FORMAC PTE LTD is seeking a Customer Care Executive to manage customer interactions, resolve issues, and support sales efforts while ensuring a positive experience. This role requires strong communication skills and the ability to handle customer feedback effectively

Job Summary

  • Responsibilities Customer Interaction Handle inbound and outbound communications through phone calls and emails
  • This includes addressing customer queries, complaints, and feedback promptly and professionally
  • Issue Resolution Efficiently resolve customer complaints and inquiries, ensuring that issues are addressed in a timely manner

Matching Summary

Match Score: 85

TR FORMAC PTE LTD is seeking a Customer Care Executive to manage customer interactions, resolve issues, and support sales efforts while ensuring a positive experience. This role requires strong communication skills and the ability to handle customer feedback effectively.

Salary

SGD 3,000 - 4,500 / Monthly

Skills & Requirements

Must-have

  • Microsoft Office
  • Microsoft Excel
  • Collaboration
  • Customer Interaction
  • ERP

Nice-to-have

  • Data Management
  • Customer Care
  • Administration
  • Sales Process
  • Customer Relationship Management (CRM)
  • Technical Sales Support
  • Customer Service

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter