Not specified; stock options available; benefits i...
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Experience with zendesk or similar platforms
Experience with ai tools configuration
Strong excel/spreadsheet skills
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Proton is seeking a Customer Support Tools & Automation Specialist to enhance its customer support platforms and AI tools within a privacy-focused company culture. The ideal candidate should possess technical skills, familiarity with customer support platforms like Zendesk, and a passion for digital privacy.
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Job Summary
Proton is a profitable, independent company founded by CERN scientists dedicated to making privacy a fundamental human right.
The role involves configuring support channels, automation rules, and AI agents while coordinating projects to ensure efficient process flows.
Employees receive stock options from day one, along with comprehensive benefits including health coverage, flexible working hours, and paid transport.
Matching Summary
Match Score: 75
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Proton is seeking a Customer Support Tools & Automation Specialist to enhance its customer support platforms and AI tools within a privacy-focused company culture. The ideal candidate should possess technical skills, familiarity with customer support platforms like Zendesk, and a passion for digital privacy.
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Salary
Not specified; Stock Options available; Benefits include health coverage, retirement options, and paid leave
Skills & Requirements
Must-have
Experience with Zendesk or similar platforms
Experience with AI tools configuration
Strong Excel/Spreadsheet skills
Scripting or automation tool experience
Understanding of large Customer Support structures