Client Services Representative/mla2

Brigham and Women's Faulkner Hospital

Peabody, Massachusetts, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
High school diploma or equivalent
1-2 years laboratory experience
Telephone etiquette and communication
This role supports patient care by performing clerical duties such as answering phones, documenting calls, and communicating critical lab results

Job Summary

  • This role supports patient care by performing clerical duties such as answering phones, documenting calls, and communicating critical lab results.
  • The position requires handling specimen receipt, accessioning, centrifugation, and maintaining inventory in a fast-paced laboratory environment.
  • Candidates must demonstrate excellent dependability and accuracy while working Monday through Friday with rotating weekend coverage.

Matching Summary

This role supports patient care by performing clerical duties such as answering phones, documenting calls, and communicating critical lab results.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and career advancement opportunities

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • 1-2 years laboratory experience
  • Telephone etiquette and communication
  • Accurate documentation in Beaker system
  • Specimen labeling and processing

Nice-to-have

  • Experience with Epic LIMS systems
  • Ability to work under stress
  • Teamwork and problem-solving skills
  • Flexibility for rotating weekends

Key Requirements

  • High School Diploma required
  • 1-2 years previous laboratory or healthcare experience
  • No experience in lieu of degree accepted

Work Rights

Not specified

Tailored Resume

Cover Letter