Regional Care Coordinator

941

Newport News, VA, USA
Base: $16.00ph - $19.00ph; bonus/equity: not speci...
Hybrid
Trip monitoring and recovery
Member education and support
Communication with members and providers
The primary job function is to manage the member’s experience from trip intake through completion of transportation, ensuring successful trip outcomes

Job Summary

  • The primary job function is to manage the member’s experience from trip intake through completion of transportation, ensuring successful trip outcomes.
  • This hybrid role requires 3 days a week on-site and involves acting as a liaison with health plan clients, members, and partners to coordinate a superior experience.
  • Benefits include Health and Life Insurance Plans, Dental and Vision Plans, 401(k) with a company match, Paid Time Off, and Tuition Reimbursement.

Matching Summary

The primary job function is to manage the member’s experience from trip intake through completion of transportation, ensuring successful trip outcomes.

Salary

Base: $16.00/hr - $19.00/hr; Bonus/Equity: Not specified; Benefits: Health and Life Insurance Plans, Dental and Vision Plans, 401(k) with a company match, Paid Time Off and Holiday Pay, Maternity/Paternity Leave, Tuition Reimbursement

Skills & Requirements

Must-have

  • Trip monitoring and recovery
  • Member education and support
  • Communication with members and providers
  • Documentation and record keeping
  • Problem solving and issue resolution

Nice-to-have

  • Strong leadership and team building
  • Analytical thought process
  • Sense of urgency
  • Flexibility in assignments

Key Requirements

  • High school diploma or G.E.D. equivalent
  • 9 months of customer care experience
  • Proficient computer skills
  • Ability to work in a fast-paced environment

Work Rights

Not specified

Tailored Resume

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