Tricare Beneficiary Services Representative Floater- Vicenza, Italy

Leidos UK

Vicenza, Italy
Base: $34,500; bonus/equity: not specified; benefi...
Fully remote
Tricare overseas program
Customer service experience
Microsoft office proficiency
This role supports active-duty military members and their families by providing essential TRICARE beneficiary education and enrollment services

Job Summary

  • This role supports active-duty military members and their families by providing essential TRICARE beneficiary education and enrollment services.
  • Responsibilities include processing enrollments, managing Primary Care Manager changes, assisting with claims, and conducting informational briefings.
  • The position requires willingness to travel 25-75% within the EA region and offers a rewarding opportunity to make a real impact.

Matching Summary

This role supports active-duty military members and their families by providing essential TRICARE beneficiary education and enrollment services.

Salary

Base: $34,500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • TRICARE Overseas Program
  • customer service experience
  • Microsoft Office proficiency
  • travel 25-75% of the time
  • HIPAA compliance

Nice-to-have

  • restless and driven mindset
  • proactive problem solver
  • familiarity with MHS Genesis

Key Requirements

  • Bachelor's degree OR Associate's degree + 4 years experience OR Major certification + 4 years experience OR High school diploma + 8 years experience
  • U.S. Citizenship
  • SOFA/Command-Sponsored status
  • Missione Visa and Soggiorno permit
  • Eligible to obtain ADP IT III clearance
  • 3+ years customer service experience

Work Rights

SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor supporting the DoD; Must have a Missione Visa and Soggiorno permit

Tailored Resume

Cover Letter