Retail Banking Customer Care Apprenticeship Programme 2026 Manchester
Barclays
Manchester, United Kingdom
£25,000; not specified; benefits pm
Onsite
Operational excellence
Customer service support
Execute work requirements
Participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities
Job Summary
Participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.
Earn whilst working towards a Senior Financial Services Customer Adviser Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job.
From day one, you'll take part in mandatory onsite training designed to build your confidence and skills, and begin supporting customers through telephony services, helping them manage everyday banking needs with clarity and care.
Matching Summary
Participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.
Salary
£25,000; Not specified; benefits
Skills & Requirements
Must-have
Operational excellence
Customer service support
Execute work requirements
Manage risk and controls
Deliver in line with rules
Nice-to-have
Collaboration with senior management
Develop new products and services
Build relationships with stakeholders
Demonstrate Barclays Values
Demonstrate Barclays Mindset
Key Requirements
5 GCSEs at grades A*- C (9-5) including Maths and English
Ordinarily resident in the UK for the previous three years
Legal right to work for the full duration
Work Rights
Ordinarily resident in the UK for the previous three years and legal right to work