Veterinary Receptionist

Cathcart & Winn Veterinary Hospital

Cathcart, United Kingdom
Base: £19,827.75 py; bonus/equity: not specified; ...
Onsite
Manage appointment bookings
High level of customer service
Administrative duties
Manage and deal with appointment bookings in a professional and efficient manner, answer and make calls to veterinary practices, insurance companies and clients with a high level of customer service

Job Summary

  • Manage and deal with appointment bookings in a professional and efficient manner, answer and make calls to veterinary practices, insurance companies and clients with a high level of customer service.
  • Support the whole team with a range of administrative duties including but not limited to pet health plans, insurance, scanning and debt management, with a high level of attention to detail to making sure paperwork is completed and correct.
  • Cathcart and Winn is part of Linnaeus and Mars Veterinary Health, offering career progression opportunities, staff discount schemes, and a comprehensive wellbeing package.

Matching Summary

Manage and deal with appointment bookings in a professional and efficient manner, answer and make calls to veterinary practices, insurance companies and clients with a high level of customer service.

Salary

Base: £19,827.75 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday plus bank holidays and Birthday Leave, Career progression opportunities, Staff discount schemes, Life Assurance, Enhanced sickness pay, Enhanced equal family leave, E-car salary sacrifice scheme, Employer contribution pension scheme, Wellness program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme

Skills & Requirements

Must-have

  • Manage appointment bookings
  • High level of customer service
  • Administrative duties
  • Attention to detail
  • Work in a fast-paced environment
  • Financial control awareness
  • Manage practice diary

Nice-to-have

  • Passion for animal care
  • Dynamic and forward-thinking environment
  • Professional and ethical standards
  • Communicate with other practices
  • Inclusive and diverse culture

Key Requirements

  • Permanent, part-time role
  • 30 hours per week
  • Flexible rota

Work Rights

Not specified

Tailored Resume

Cover Letter