Customer Support Representative - Insurance Annuities

DXC Technology Australia & New Zealand

Hybrid
High quality customer service via phone and email
Strong listening and analytical skills
Ability to multitask in fast-paced environment
The role involves handling customer inquiries regarding fixed and variable annuities, policy provisions, and processing delays via telephone or email

Job Summary

  • The role involves handling customer inquiries regarding fixed and variable annuities, policy provisions, and processing delays via telephone or email.
  • Candidates must leverage effective listening skills and attention to detail to ensure each customer experience is exceptional and exceeds expectations.
  • DXC Technology fosters an inclusive environment prioritizing in-person collaboration while offering flexibility to support wellbeing and productivity.

Matching Summary

The role involves handling customer inquiries regarding fixed and variable annuities, policy provisions, and processing delays via telephone or email.

Skills & Requirements

Must-have

  • High quality customer service via phone and email
  • Strong listening and analytical skills
  • Ability to multitask in fast-paced environment

Nice-to-have

  • Intellectual curiosity and desire to make a difference
  • Empathy and strong interpersonal communication skills
  • Passion for serving customers in dynamic settings

Key Requirements

  • High School diploma
  • 1-2 years customer service experience
  • Obtain FINRA Series 6 license within 90 days

Work Rights

Not specified

Tailored Resume

Cover Letter