Konsulent I Shërbimeve Ndaj Konsumatorit Në Gjuhë Gjermane Në Ferizaj

Concentrix

Ferizaj, Kosovo
Competitive compensation; various bonuses availabl...
Hybrid
German language proficiency required
Call center experience preferred
Strong computer skills required
Concentrix is seeking a Customer Service Consultant who is fluent in German to join their team in Ferizaj, Kosovo. The role involves providing support to customers through various communication channels and resolving non-routine issues while ensuring high-quality service

Job Summary

  • The role involves resolving non-routine customer issues through inbound calls, outbound calls, or internet channels.
  • Employees must ensure call center services meet agreed-upon performance metrics while building positive customer relationships.
  • The company offers competitive compensation, career development programs, and the possibility of remote work depending on the project.

Matching Summary

Match Score: 85

Concentrix is seeking a Customer Service Consultant who is fluent in German to join their team in Ferizaj, Kosovo. The role involves providing support to customers through various communication channels and resolving non-routine issues while ensuring high-quality service.

Salary

Competitive compensation; Various bonuses available; Benefits included

Skills & Requirements

Must-have

  • German language proficiency required
  • Call center experience preferred
  • Strong computer skills required

Nice-to-have

  • Empathy and active listening skills
  • Sales and upselling capabilities
  • Team collaboration mindset

Key Requirements

  • Minimum six months Callcenter experience
  • Completed secondary education
  • Fluency in German language

Work Rights

Not specified

Tailored Resume

Cover Letter