Peer Review Performance Manager

Wiley

Oxford, United Kingdom
Base: 34,700 gbp to 49,767 gbp; bonus/equity: not ...
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Peer review or editorial office management experience
Experience managing performance using data metrics
Experience working with crm systems for escalations
** Wiley is seeking a Peer Review Performance Manager in Oxford, UK, to oversee the peer review services across its Research Publishing journal portfolio. The ideal candidate will have experience in editorial office management and data-driven performance management to ensure high-quality peer review processes. **

Job Summary

  • The role is responsible for the day-to-day delivery and performance of peer review services across a defined segment of the Research Publishing journal portfolio.
  • Candidates must monitor editor and vendor partner performance using data, service benchmarks, and KPIs to drive continuous improvement and address underperformance.
  • Wiley offers meeting-free Friday afternoons to allow more time for heads-down work and professional development alongside a comprehensive benefits package.

Matching Summary

Match Score: 75

** Wiley is seeking a Peer Review Performance Manager in Oxford, UK, to oversee the peer review services across its Research Publishing journal portfolio. The ideal candidate will have experience in editorial office management and data-driven performance management to ensure high-quality peer review processes. **

Salary

Base: 34,700 GBP to 49,767 GBP; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package included

Skills & Requirements

Must-have

  • Peer review or editorial office management experience
  • Experience managing performance using data metrics
  • Experience working with CRM systems for escalations
  • Knowledge of scholarly publishing workflows
  • Ability to analyse operational data

Nice-to-have

  • Experience supporting externally managed editorial offices
  • Familiarity with self-service analytics platforms
  • Experience leading operational improvement initiatives
  • Strong problem-solving skills for root-cause analysis

Key Requirements

  • Bachelor's degree or equivalent professional experience
  • Proven problem-solving skills including root-cause analysis
  • Ability to manage sensitive performance conversations professionally

Work Rights

Not specified

Tailored Resume

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