Customer Support Manager - Box Hill Views Care Community

Opal HealthCare

Box Hill, VIC, Australia
Base: attractive base salary; bonus/equity: not sp...
On-site
Experience in client-facing role
Proven leadership and mentoring skills
Exceptional communication abilities
The role involves leading a team to deliver exceptional administrative and customer support services while welcoming new residents

Job Summary

  • The role involves leading a team to deliver exceptional administrative and customer support services while welcoming new residents.
  • Candidates must act as the first point of contact, guiding prospective residents and families through their journey to finding a new home.
  • Opal HealthCare offers stable Monday to Friday hours, career development opportunities, and a supportive values-led environment.

Matching Summary

The role involves leading a team to deliver exceptional administrative and customer support services while welcoming new residents.

Salary

Base: Attractive base salary; Bonus/Equity: Not specified; Benefits: 12% superannuation

Skills & Requirements

Must-have

  • Experience in client-facing role
  • Proven leadership and mentoring skills
  • Exceptional communication abilities

Nice-to-have

  • Background in aged care or healthcare
  • Empathetic nature for sensitive conversations
  • Passion for helping people

Key Requirements

  • Bachelor's degree required
  • Leadership experience with coaching capabilities

Work Rights

Not specified

Tailored Resume

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