Représentant, Service À La Clientèle 32.5h/semaine - Rimouski

CIBC

Rimouski, QC, CA
Competitive salary; incentive pyy included; pensio...
Onsite (32.5 hours/week)
Client issue resolution skills
Financial products knowledge
Digital literacy for mobile apps
CIBC is seeking a Customer Service Representative for a part-time position in Rimouski, QC, focusing on building client relationships and addressing banking needs. The role emphasizes problem-solving, customer engagement, and the use of financial technology to enhance service delivery

Job Summary

  • The role involves providing frontline support to clients using financial product knowledge to meet their banking needs.
  • Employees must be available to work during bank hours, including evenings and weekends, at various branch locations.
  • CIBC offers a competitive salary, incentive pay, pension plan, and a culture focused on employee growth and recognition.

Matching Summary

Match Score: 85

CIBC is seeking a Customer Service Representative for a part-time position in Rimouski, QC, focusing on building client relationships and addressing banking needs. The role emphasizes problem-solving, customer engagement, and the use of financial technology to enhance service delivery.

Salary

Competitive salary; Incentive pay included; Pension and benefits provided

Skills & Requirements

Must-have

  • Client issue resolution skills
  • Financial products knowledge
  • Digital literacy for mobile apps
  • Availability evenings and weekends
  • Willingness to work multiple branches

Nice-to-have

  • Empathy and interpersonal communication
  • Proactive problem-solving attitude
  • Commitment to continuous learning
  • Team collaboration mindset
  • Respectful and authentic interactions

Key Requirements

  • Legal eligibility to work in Canada
  • Ability to pass attribute-based assessment
  • French proficiency may be required

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter