Irish Speaking Customer Payments Advisor

Capita (digital)

Little Island, Ireland
Base: €30,432 py; bonus/equity: not specified; ben...
Fully remote
Fluent irish language speaker
Reside in republic of ireland
Experience in customer collections role
This role involves handling inbound and outbound calls to assist customers with outstanding debts and setting up payment plans

Job Summary

  • This role involves handling inbound and outbound calls to assist customers with outstanding debts and setting up payment plans.
  • Candidates must be fluent in the Irish language and currently reside within the Republic of Ireland to meet operational requirements.
  • The position offers a salary of €30,432 per annum along with benefits including company matched pension, life assurance, and 22 days of holidays.

Matching Summary

This role involves handling inbound and outbound calls to assist customers with outstanding debts and setting up payment plans.

Salary

Base: €30,432 per annum; Bonus/Equity: Not specified; Benefits: Company matched pension, life assurance, high street discounts, refer a friend scheme

Skills & Requirements

Must-have

  • Fluent Irish language speaker
  • Reside in Republic of Ireland
  • Experience in customer collections role
  • Ability to work rotational shifts
  • Strong communication skills

Nice-to-have

  • Proactive attitude with ambition
  • Excellent organisational skills
  • Ability to build rapport with callers
  • Methodical with attention to detail

Key Requirements

  • Fluency in Irish language
  • Previous collections experience preferred
  • Must reside in Republic of Ireland

Work Rights

Must currently reside in Republic of Ireland

Tailored Resume

Cover Letter