The primary responsibility is to ensure the collection of net revenue for services rendered by processing patient demographic and insurance information efficiently
Job Summary
The primary responsibility is to ensure the collection of net revenue for services rendered by processing patient demographic and insurance information efficiently.
This position serves as an expert in scheduling, pre-registration, and insurance verification while providing accurate information to clinical staff and patients.
Candidates must be able to solve routine and complex customer problems and coordinate requests to satisfy needs in a single transaction.
Matching Summary
The primary responsibility is to ensure the collection of net revenue for services rendered by processing patient demographic and insurance information efficiently.
Skills & Requirements
Must-have
High School Diploma or GED
Minimum 6 months customer service experience
Experience in healthcare environment
Proficiency with Electronic Medical Records
Strong verbal and written communication skills
Nice-to-have
Medical terminology knowledge
Coding and third party reimbursement experience
Ability to work in multiple systems
Experience with Windows and Excel
Strong problem-solving and presentation skills
Key Requirements
High School Diploma or GED required
Minimum 6 months experience in customer service or healthcare
PC knowledge and interpersonal communication skills required