Psr - Patient Services Representative (levels 1-2) - Infectious Disease Clinic

OU Health

Not specified
Patient scheduling
Demographic data collection
Answering telephone calls
The position of Patient Services Representative (Levels 1-2) at OU Health’s Infectious Disease Clinic involves coordinating patient appointments, providing clerical support, and ensuring smooth clinic operations. Candidates should possess strong customer service skills and relevant experience in a clinical environment for Level II positions

Job Summary

  • The Patient Services Representative I coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
  • Essential responsibilities include scheduling patient appointments, obtaining patient demographics, answering telephone calls, accepting payments, and verifying insurance eligibility.
  • OU Health offers a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

Matching Summary

Match Score: 75

The position of Patient Services Representative (Levels 1-2) at OU Health’s Infectious Disease Clinic involves coordinating patient appointments, providing clerical support, and ensuring smooth clinic operations. Candidates should possess strong customer service skills and relevant experience in a clinical environment for Level II positions.

Skills & Requirements

Must-have

  • Patient scheduling
  • Demographic data collection
  • Answering telephone calls
  • Payment processing
  • Insurance verification
  • EMR usage

Nice-to-have

  • Promoting patient portal
  • Financial account discussions
  • Sliding scale discount determination

Key Requirements

  • High School Diploma or GED
  • 1+ years professional work experience (PSR I)
  • 3+ years customer service experience (PSR II)
  • 6+ months clinical environment experience (PSR II)

Work Rights

Not specified

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