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Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The role involves providing technical support for enterprise-grade web applications, requiring strong analytical skills and a background in SaaS support.
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Job Summary
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
In this customer-facing role, you will partner closely with our Product Development and Support Analyst teams as an escalation point to deliver creative workarounds and long-term solutions for our global customer base.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 75
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Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The role involves providing technical support for enterprise-grade web applications, requiring strong analytical skills and a background in SaaS support.
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Salary
Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
SaaS support experience
Enterprise cloud software
Linux, SQL, DBMS
Troubleshooting Web Services / APIs
Troubleshooting full stack web applications
ELK / log aggregation tool
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Customer advocate
Finance and financial planning software
Key Requirements
5+ years' experience in Technical Support
2+ years' experience as a support engineer
Experience managing escalated cases
Working knowledge of Java, .NET, C#, or other programming language