Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
**
Saas support experience
Enterprise cloud software
Linux, sql, dbms
** Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The role involves providing technical support for enterprise-grade web applications, requiring strong analytical skills and a background in SaaS support. **

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • In this customer-facing role, you will partner closely with our Product Development and Support Analyst teams as an escalation point to deliver creative workarounds and long-term solutions for our global customer base.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The role involves providing technical support for enterprise-grade web applications, requiring strong analytical skills and a background in SaaS support. **

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • SaaS support experience
  • Enterprise cloud software
  • Linux, SQL, DBMS
  • Troubleshooting Web Services / APIs
  • Troubleshooting full stack web applications
  • ELK / log aggregation tool

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Customer advocate
  • Finance and financial planning software

Key Requirements

  • 5+ years' experience in Technical Support
  • 2+ years' experience as a support engineer
  • Experience managing escalated cases
  • Working knowledge of Java, .NET, C#, or other programming language
  • Experience with data formats like XML and JSON
  • Experience with JavaScript

Work Rights

Not specified

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